FAQ
Q. In what areas do you deliver?
A. We deliver in the following areas: Los Angeles, Ventura, Orange Counties, San Diego, San Jose, Oakland and San Francisco.
Q. Do you guarantee your distribution?
A. Yes, 95% of it. What we mean by 95% is that there is a possibility that there will be an occasional missed street or cul-de-sac when we are out in the field. Rest assured all of your advertisements and materials will be distributed. We make every effort to cover every street in your targeted area. The industry standard allows for that 5% margin of error.
Q. Is there anything that affects a distribution?
A. Several things can present issues during a distribution, but these things are factors that are out of our control. Some of these include: difficult or dangerous terrain, hostile animals, wind, rain, snow and other hazardous weather conditions, vehicle breakdowns, and printer issues. The safety of our Delivery Team is very important to us.
Q. Does LA FLYER offer printing?
A. Yes. Our in house printing offer competitive prices.
Q. Do you have a minimum number of pieces required for delivery?
A. Yes. Our standard minimum is 5,000 pieces. In some select target areas, we can deliver as few as 2,500 pieces.
Q. How many pieces can you deliver?
A. We can deliver from 2,500 to 2,500,000 pieces.
Q. How fast can I get my printed materials delivered?
A. Depending on the requested distribution location, we can deliver as soon as within 2 days.
Q. How do I know that you will deliver all of my printed materials?
A. You can be confident that your materials will be delivered, because we can show proof of material been delivered with all our crew members, from the time we start until we finish.
Q. Do you hire illegals or people off the street to do my deliveries?
A. No, all of our delivery people are pre-screened and trained.
Q. What are your payment terms?
A. We accept cash or check. A 50% deposit is required to reserve a delivery date. The balance must be received 4 to 7 days prior to delivery date, depending on your delivery area.
Q. Is there someone I can contact if there is a problem on the day of delivery?
A. Yes. You will be provided with the phone number of our Dispatch, who will contact the Delivery Manager on duty.
Q. Do you delivery people wear uniforms?
A. Yes, our Deliver Team can be recognized by their uniforms if provided by client
Q. If I have my own printed materials, will you deliver them?
A. Yes, we specialize in handling all of your printed materials.
Q. Can you deliver to apartment homes?
A. Yes. We deliver to apartment complexes on a regular basis.
Q. Can I monitor my delivery?
A. Yes. We call you on the day of your delivery to give you the supervisor cell numbers that our Delivery Team is using. You can call and see them in action during working hours from the time they start until they finish.
Q. What type of response should I expect from my delivery campaign?
A. We promise to deliver your message to your customers. Customer response, however, is determined by your message. A great message with a great offer will bring more customers to your door.